Help Desk Ticketing System Plus Network Inventory

In a previous position, one of the first projects I was asked to take on as the new System Administrator was a ticketing system that had exceptional reporting on the backend. As a SysAdmin coming into a new environment with little to no documentation, I needed something to scan the network to help me get a better understanding of what was on it.

I installed Spiceworks on an available server and I was off. In less than an hour, I had a fully functional ticketing system deployed and in use along with custom reporting and the network scan started. Although I’m no longer with that company, I am still an active member in the SpiceWorks community. So, even though you may decide not to use SpiceWorks, consider joining the community to connect with other IT professionals.

Try it for yourself. Download Now